Dear Mike & Staff at Anchor Pools, We are sending this letter to express our gratitude for the level of work that you performed. From the start of the project it has been extremely easy to work with yourself, and your staff. We were hesitant to install a pool after meeting with other contractors, but after meeting with you it set us at ease. Your professionalism and expertise set you far beyond any other contractor we have ever worked with. Your recommendations and knowledge have truly shaped our backyard into the oasis we dreamed of. From the placement of the pool to picking our the fence, we couldn't have asked for more. Every recommendation you made as earned us nothing but complements from anyone who has seen your work. We would be honored to relay our experience to any client you may have that would like a reference. As you know, I work for a fortune 50 company, and I can personally say our staff could take lessons from Anchor Pools in customer service and satisfaction. Everyone who had an involvement in our build was a pleasure to work with. Your staff was very professional and respectful from every aspect. From the bottom of our hearts, thank you again for making our dreams a reality. You have helped turn our home into the paradise we set out to make it.
Thoughtfully and Respectfully,
The Butlers (Liberty Twp, OH)
Mike, We just wanted to thank you for the amazing work you did with our pool. I know it was a huge project, but we really appreciate all of your time and help. Your customer service is impeccable and we will continue to recommend Anchor to anyone we know looking to put in a pool. Thanks again for everything!
-The Webbs (Hamilton, OH)
Wanted to send a quick note to express our complete happiness with our pool. Scott did an unbelievable job... first supporting and assisting us in a huge commitment and decision process... and also in his presence and attention to all the details of the project from start to finish! Well, here we are nearly a year later... and we LOVE our pool! We use it daily and it is a really beautiful focal point to our backyard. It has been surprisingly easy to maintain... crystal clear since the day after it was opened. All we do is add chlorine tabs every 7-10 days and throw in some PH up in once in a while. We don't even have to vacuum very often ( spring helicopters and cotton falling are a different story... but we certainly didn't mind a 20 minute vacuum task before jumping in!)
- Kim & Jeff Z.
When we built out new home we made a decision to have another in ground pool built by Anchor Pools & Spas. We were very pleased with our previous in ground pool with the vinyl liner still in good condition , 12 years later! We enjoyed the beauty and refreshing qualities of our pool as a focal point of the backyard. Mike and his crew helped design our new pool as well as the placement and landscape possibilities. When another contractor was slow in doing his part, Mike showed patience and resolve to work things out to accommodate our needs and wishes. The end result is a beautiful pool and fence that has received many positive comments from friends and family. We appreciate the professional manner of the crews and the sincere interest shown by Mike Stewart. It is nice to know that people still take pride in their product and customer service is not just a promise.
-Dick & Barb H. (Green Township, OH)
Scott, all is well with the pool. We are very happy with the way the pool turned out. A big thanks to you and your crew for all of your hard work. We just planted grass seed, so when the hay is gone and the grass has started to germinate, I will send you some pictures of the pool with the landscaping and furniture. It is going to look really nice.
-Amy (Dayton, OH)
Anchor Pools, Just wanted to let you know how PLEASED we were with the work your crew did installing our new pool liner. They were very respectful of us and our property. Please pass on our appreciation.
- Jerry & Kim Z.(West Chester, OH)
It"s a cold January day and all I can think about is "I can't wait to open my Pool." Scott, thank you for persuading me to make the pool the focal point of the back yard. Three years later I have realized it was the best decision I have ever made for my family. My only regret is that I can't go out and jump in right now.
-Tony L.(Washington Twp.)
I am on my second Anchor Pool. The bottom line is they have always taken care of us. Even when I am not happy with something, they work with us to make it right. They are no-nonsence and will tell you the way it is, but I look at that as a good thing. They have never taken advantage of me. I am local, which makes it even better. They opened my pool yesterday (April 8) and the two gentlemen that did it were so polite and courteous. They properly prepared the winter items for storage and just had basic good manners. I truly would have no one else put in a pool for me. A final note.... the pool is beautiful.
- Cheryl S. (Cincinnati, OH)
In this trying economy, in this downward housing market, having an Anchor Pool helped us sell our house.
-Mr. & Mrs. S. -(Becket Ridge, West Chester, OH)
Your help with our pump has been much appreciated. Just wanted you to know that your help hasn't gone unnoticed. We will share this, as we continue to recommend your company.
-Jeff & Linda Campbell (Dayton, OH)
Scott, Just a quick note to thank you for the job on the pool liner. I appreciate the service, and want ot thank the guys on your crew. Quick, punctual, and very plesant to work with. Again thanks!
-Mike Jacobs (Harrison, OH)
We were looking for a pool company with a long history who would build us a custom pool at a fair price. Anchor Pools came through with an owner generated design, and handled the install from start to finish. We would like to commend Mike and Scott for their hard work and attention to detail. This was a terrific investment and we would recommend Anchor Pools to anyone looking for a new pool.
-Sherry (West Chester, Oh)
I just wanted to drop you guys a quick note. When we first started doing research about putting a pool in, we were very concerned about choosing the right pool company (it seemed like we sat through a ton of different presentations from a ton of different pool companies). When Anchor came out the guys were very strait forward and honest, it almost seemed to good to be true. But it wasn't. Everything went as you said it would, and within our budget. I just wanted to say thank you very much. We love our pool. This past summer we spent almost every day & night in or around it. If you would like to use us for a reference please don't hesitate to call.
-Dale (Oxford, OH)
As a father of four, buying a pool from Anchor Pools was the best decision we have ever made.
-Mic (Franklin, OH)
I doubt you will recall my pool immediately (dated 7/2/84). It was for the purchase, labor, and materials for the installation of an 18x36 rectangle in-ground pool. At the time we committed to proceed with the above purchase, we were operating under the assumption that we would not receive the full value when it came time to sell our house. We were informed by those "in the know" that it would impede our ability to sell the property as it would appeal to a very limited market. We are pleased to report that "they" were wrong! We recently sold our house after 31 days on the market. Not only did we receive a good offer, but the pool was the deciding factor with the buyers. We believe it was the beauty of the pool, the quality installation done by Anchor Pools, and the landscaping which turned the trick. Our only regret is that Anchor Pools does not operate in our new location.
My job was done as promised, it was up and running on time. Anchor Pools was very organized. The overall appearance is perfect. Very professional and trustworthy.
- Ann Landry
We are very satisfied with the overall service. We appreciate the time spent to design the project. We enjoyed the attention we received, and appreciate the ease of maintenance and operation after the pool was built.
- Tim Hackney